Superposer

Troubleshooting

Reporting a problem

Where to look first: the game's Logs & Diagnostics tab shows its recent launches (with any errors), the game's log and its last test. When a launch fails, the game's page offers Send a Report… by itself.

Help › Report a Problem… makes a report about the game whose page is open (or about Superposer itself):

  1. It shows exactly what goes In the report, with a preview of each part, and a box for What happened? (optional, but it helps a lot: what you did, what you saw, whether it happens again).
  2. Your home folder, user name, Steam IDs, email addresses and computer name are removed first.
  3. Then you choose: Email Report… opens a new, unsent email in your mail app with the report attached; Copy puts it on the clipboard; Save Zip Only keeps the file. Show in Finder shows where it is.

Nothing is uploaded or sent by Superposer: you decide where the report goes. Reports are kept in ~/Library/Application Support/Superposer/reports.

Beta copies also have Beta › Send Feedback… and Export Report….